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E-Consultations

  • admin queries
  • to book non urgent appointments

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Other Services Available At Heron

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E-Consultations can now only be accessed during core hours, 8am – 6:30pm.

Duty Doctor services are available for patients with urgent needs, Monday – Friday 08:00 – 18:30 (excluding bank holidays).  Patients on this list will be advised to expect a call back within 2 hours.

Home visits for housebound patients – patients or their families need to call the Practice before 10am, and the Practice will advise whether a home visit can be done on the same day, whether a doctor or nurse will attend or if a hospital visit is necessary.

Extended hours access – the Practice can arrange appointments with healthcare assistants or blood clinic appointments on Saturdays at the Nightangle Practice at 10 Kenninghall Road, Lower Clapton, E5 8BY.