Email Communications
We are now able to offer the option for patients to receive non urgent documentation via email - please see our Patient Online Services page for further information or access the consent form below:
Patient Consent Form for Email Correspondence


Mental Health Awareness - Every Mind Matters

Every Mind Matters

Every Mind Matters


e-Redbook - A Primary Care Guide
The Redbook is the digital version of the paper red book given to parents when a baby is born. At present it is an additional offer to the paper red book but in time it will replace it for those who want a digital record. By the end of 2019 Redbook will be offered to all parents giving birth in London. Please see below for further information:

WiFi Now Available
Please see below for information about how to access WiFi here at the practice:
Heron Practice Wifi

Hackney Shine Service

Get help with your energy bills and staying well and warm:
Hackney Shine Service


Friend and Family Test
Please let us have your views via this website (please see the "Have Your Say" section below) or by completing a form available at the practice. 

Patient Forum
We are always looking for more patients to join our Patient Forum Group. For further information please contact Mandy Lawrence, Practice Manager, or click on "Further Information Patient Group" on the home page. 

Named Accountable GP
The NHS standard contract for 2015/16 requires that all patients, including children, are allocated a named, accountable GP. The named, accountable GP will have overall responsibility for the care and support that the practice provides for you. This does not prevent you from seeing any GP in the practice as you currently do.
If you would like to know who your named GP is please contact reception.

Change of Telephone Number
It is very important that you let us know if you change your telephone number.
You can do this by completing:
* the on line change of details form at the foot of this page
* the change of details form available from reception

Alternatively you can include the details on your repeat prescription request.

GP Registrars
As you may be aware the Heron Practice is a teaching practice.
We currently have Drs Clare Baptiste, Elizabeth O'Donovan and Robert Knowles undertaking their "in service" placement with us. 

We are able to offer basic travel advice and information. If your trip is complex or extended you may need to seek additional advice from a specialist travel clinic.

We are able to give polio, tetanus, diphtheria, typhoid, cholera and hepatitis A vaccines. We do not charge for these.

We do not offer hepatitis B, meningitis ACWY, yellow fever, rabies, Japanese encephalitis, tick borne encephalitis vaccines. Information regarding specialist travel clinics which offer these vaccines can be obtained from reception; please note these clinics will make a charge for providing this service.

Tablets for malaria prevention are not available on the NHS therefore you will pay the full cost of these. Some can be bought “over the counter” whilst others require a private prescription.  The practice charges for issuing private prescriptions; this is in addition to the cost of the medicine.

Appointments can be made with our Practice Nurses to discuss and plan your travel vaccinations. If possible you should arrange this appointment at least two months before you are due to travel. You will firstly be booked for a telephone consultation with a Practice Nurse to ascertain what vaccines are required then booked for a routine appointment if deemed appropriate.


There is further information about countries and vaccinations required on the links below


Europe Europe & Russia North America North America
Central America Central America india South America
egypt Carribean lithuania Africa
bulgaria Middle East poland Central Asia
china East Asia china Australasia and Pacific


Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website