John Scott Health Centre Green Lanes London, N4 2NUTel: 020 7690 1172
Friend and Family TestPlease let us have your views via this website (please see the "Have Your Say" section below) or by completing a form available at the practice.
Patient ForumWe are always looking for more patients to join our Patient Forum Group. For further information please contact Mandy Lawrence, Practice Manager, or click on "Further Information Patient Group" on the home page.
Named Accountable GPThe NHS standard contract for 2015/16 requires that all patients, including children, are allocated a named, accountable GP. The named, accountable GP will have overall responsibility for the care and support that the practice provides for you. This does not prevent you from seeing any GP in the practice as you currently do.If you would like to know who your named GP is please contact reception.
Change of Telephone NumberIt is very important that you let us know if you change your telephone number.You can do this by completing:* the on line change of details form at the foot of this page* the change of details form available from reception Alternatively you can include the details on your repeat prescription request.
GP RegistrarsAs you may be aware the Heron Practice is a teaching practice.We currently have Drs Suki Shandrakopal, Jane Miles and Aliya Mustapha undertaking their "in service" placement with us.
Some of your medications will be prescribed on a regular basis. You can get repeat prescriptions of your regular medications in the following ways.
You can collect the prescription 2 working days later in the following way:
WE CANNOT TAKE REQUESTS FOR REPEAT PRESCRIPTIONS OVER THE TELEPHONE
DID YOU KNOW THAT THERE ARE DIFFERENT WAYS OF GETTING YOUR PRESCRIPTION IF YOU ARE ON REGULAR TREATMENT?
Batch PrescriptionsIf your medicines are stable and you are happy to go to the same chemist to collect your medication - ask your doctor for a batch prescription. Your doctor could give you 6 months or 1 year of medication for your chemist to dispense to you every 1-2 months (so you won't need to keep revisiting the practice!).Chemist ServiceMany chemists will order your prescriptions regularly for you. They can also collect the prescription form from us so that all you do is collect your medication from the chemist. You will need to contact your local chemist to arrange this service.Delivery ServiceMany chemists will order the prescription from us, collect it from us and deliver the medication to you if you are housebound or have difficulty getting out. You will need to contact your local chemist to arrange this service.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
If you will have to pay for four or more prescription items in three months, or more than 14 items in 12 months, you may find it cheaper to buy a PPC.
There is further information about prescription exemptions and fees on the NHS website
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.
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