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Noticeboard

August Bank Holiday 2017
The practice will be closed on:
Monday 28th August

Please be sure to order your repeat prescriptions in good time. 

Should you require emergency medical assistance when the practice is closed please contact the GP Out of Hours Service on 0208 185 0545.

Friend and Family Test
Please let us have your views via this website (please see the "Have Your Say" section below) or by completing a form available at the practice. 

Patient Forum
We are always looking for more patients to join our Patient Forum Group. For further information please contact Mandy Lawrence, Practice Manager, or click on "Further Information Patient Group" on the home page. 

Named Accountable GP
The NHS standard contract for 2015/16 requires that all patients, including children, are allocated a named, accountable GP. The named, accountable GP will have overall responsibility for the care and support that the practice provides for you. This does not prevent you from seeing any GP in the practice as you currently do.
If you would like to know who your named GP is please contact reception.

Change of Telephone Number
It is very important that you let us know if you change your telephone number.
You can do this by completing:
* the on line change of details form at the foot of this page
* the change of details form available from reception

Alternatively you can include the details on your repeat prescription request.

GP Registrars
As you may be aware the Heron Practice is a teaching practice.
We currently have Drs Suki Shandrakopal, Jane Miles and Aliya Mustapha undertaking their "in service" placement with us.

 


 

red pillsSome of your medications will be prescribed on a regular basis. You can get repeat prescriptions of your regular medications in the following ways.

  1. In person at reception. You can either hand in your ticked computerised slip (if the medication is not on the slip, write it clearly on the bottom ) or you can fill out a repeat prescription request form at the desk.
  2. You can send in your repeat prescription request by post / fax.
  3. Online via the web link above

You can collect the prescription 2 working days later in the following way:

  1. You can collect the prescription from reception during opening times.
  2. We will be happy to post it back to you if you give us a stamped addressed envelope along with your request.
  3. You can have the prescription delivered to you by Rowlands (formerly Renton’s) or ABC chemists; however you will need to make arrangments with the chemist.

WE CANNOT TAKE REQUESTS FOR REPEAT PRESCRIPTIONS OVER THE TELEPHONE

DID YOU KNOW THAT THERE ARE DIFFERENT WAYS OF GETTING YOUR PRESCRIPTION IF YOU ARE ON REGULAR TREATMENT?

Batch Prescriptions
If your medicines are stable and you are happy to go to the same chemist to collect your medication - ask your doctor for a batch prescription. Your doctor could give you 6 months or 1 year of medication for your chemist to dispense to you every 1-2 months (so you won't need to keep revisiting the practice!).
Chemist Service
Many chemists will order your prescriptions regularly for you. They can also collect the prescription form from us so that all you do is collect your medication from the chemist. You will need to contact your local chemist to arrange this service.
Delivery Service
Many chemists will order the prescription from us, collect it from us and deliver the medication to you if you are housebound or have difficulty getting out. You will need to contact your local chemist to arrange this service.

 
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