When We Are Closed
If your condition is urgent and cannot wait until the surgery is next open telephone the GP Out of Hours Service on 0208 185 0545.
This service is available from 6.30pm until 8.00am, Monday to Friday and all day weekends and Bank Holidays.
You will be asked to leave your details by a receptionist. A GP will then ring you back and assess you over the telephone; they may give advice or arrange for you to attend the out of hours GP surgery or visit you at home if necessary.
The GP Out of Hours Service offers a free translation and interpreting service.
Other services available when the surgery is closed include:
NHS 111 (health advice and information 24 hours a day, 365 days a year)
Calls to NHS 111 are free from landlines and mobile phones.
You should call the NHS 111 service if you need medical help fast, but it’s not a 999 emergency. You will be assessed, given advice and directed straightaway to the local service that can help you best.
The web site, http://www.nhsdirect.nhs.uk/ contains useful information about the service; alternatively you can access health advice and information by visiting the NHS Choices website, www.nhs.uk
NHS Direct offers a free translation and interpreting service.
Your local pharmacy (chemist)
Pharmacists are able to provide advice and treatment for several conditions.
Our reception staff can refer you to register for the “pharmacy first” scheme for treatment of acute short-term conditions. Medicines are free if you are exempt from prescription charges.
For Hackney residents, pharmacies displaying the “CHYPS” symbol provide the “morning after pill” free of charge to those under 20 years of age.
Please remember that Accident & Emergency (A&E) is for EMERGENCIES ONLY
CALL 999 or go to the Accident & Emergency Department at the nearest hospital for emergencies such as loss of consciousness, severe chest pain, serious accidents, loss of blood or trauma.