Noticeboard

May Bank Holidays 2018
The practice will be closed on:
Monday 7th May and
Monday 28th May

Please be sure to order your repeat prescriptions in good time.

Should you require emergency medical assistance when the practice is closed please contact the GP Out of Hours Service on 0208 185 0545.

Dr Carmel Beadle
We are pleased to advise that Dr Carmel Beadle is now a Partner here at the practice.

Friend and Family Test
Please let us have your views via this website (please see the "Have Your Say" section below) or by completing a form available at the practice.

Patient Forum
We are always looking for more patients to join our Patient Forum Group. For further information please contact Mandy Lawrence, Practice Manager, or click on "Further Information Patient Group" on the home page.

Named Accountable GP
The NHS standard contract for 2015/16 requires that all patients, including children, are allocated a named, accountable GP. The named, accountable GP will have overall responsibility for the care and support that the practice provides for you. This does not prevent you from seeing any GP in the practice as you currently do.
If you would like to know who your named GP is please contact reception.

Change of Telephone Number
It is very important that you let us know if you change your telephone number.
You can do this by completing:
* the on line change of details form at the foot of this page
* the change of details form available from reception
Alternatively you can include the details on your repeat prescription request.

GP Registrars
As you may be aware the Heron Practice is a teaching practice.
We currently have Drs Jane Miles and Aliya Mustapha undertaking their "in service" placements with us.

Welcome to The Heron Practice Online

We use our website to provide patients with an up to date resource for all information relating to our practice. We keep it current with any news, developments & details that are relevant to the practice & our patients.

As well as a source of information about our practice, the staff & the services we provide, we use the website to provide links to other reliable websites for health related information. If there is topical health information we will also add this to the website.

Please do send us your feedback. We can use your thoughts to improve our online services & further develop the website to make it a more useful, practical application for our patients.

Please be aware the facility to request repeat prescriptions via our practice website is no longer available.

We are pleased to confirm that requesting repeat prescriptions is a facility that is available through our Patient Online Services and, in line with NHS England guidance, we are asking all patients to switch to this system.

In order to gain access to this online facility please complete the registration form below and return to us at the surgery or via our NHS email account: CAHCCG.TheHeronPractice@nhs.net.

Patient Online Access Registration form

Frequently Asked Questions (FAQ’s) about Patient Online Services

As you will see from the form you also have the option to register to book GP appointments through our Patient Online Services therefore if you feel this would be beneficial for you please do complete both boxes.

We would also recommend you sign up to The Electronic Prescription Service (EPS) NHS service. It gives you the chance to choose the pharmacy where you would like to collect your medicines or appliances form. If you would like to use this facility please read through the information and complete the application form below.

Electronic Prescription Service form

Please do not hesitate to contact the practice should you have any questions about our Patient Online Services or the EPS system or if you require any help with the registration process.

(Site updated 24/05/2018)